FAQ
What is Eeriya?
Eeriya is a sustainable clothing brand that focuses on handcrafting garments using hemp fabric. We aim to promote sustainability and create timeless, high-quality pieces that provide comfort and love to those who wear them.
What materials do you use for your garments?
We primarily use hemp fabric for our garments. Hemp is an eco-friendly and durable fibre derived from the stems of the Cannabis Sativa plant. It requires minimal water and no pesticides, making it a sustainable choice for clothing.
How are Eeriya garments made?
Each Eeriya garment is meticulously handcrafted. From the initial design to the final stitch, we infuse every step of the process with a deep commitment to sustainability and quality. We use natural dyes and traditional techniques to ensure that each piece is unique and long-lasting.
What are the benefits of hemp fabric?
Hemp fabric is known for its durability, breathability, and antibacterial properties. It is gentle on the earth, requiring significantly less water than cotton, and it decomposes naturally, leaving no harmful traces. Additionally, hemp fabric becomes softer with each wash, providing ultimate comfort.
How do I care for my Eeriya garments?
To ensure the longevity of your Eeriya garments, we recommend washing them in cold water with a mild detergent. Avoid using bleach or harsh chemicals. Hang to dry or tumble dry on low heat. Iron on low if needed. For more details you can check our wash care
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of delivery for an exchange or a credit note. The items must be unworn and in their original condition. Please contact us at info@eeirya.in for return instructions. For more details please refer to our Delivery & Returns policy.
How can I contact customer service?
For any inquiries or assistance, you can reach out to our customer service team at info@eeriya.in or call us at +91 8291170906. We are here to help!
Do you ship internationally?
Yes, we offer international shipping. Shipping fees and delivery times vary based on the destination. For more details, please refer to our Delivery & Returns Policy page.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
Can I customise my order?
Currently, we do not offer customisation services. However, we are always open to feedback and suggestions. Feel free to contact us with any special requests, and we will do our best to accommodate them in future collections.